Services

Whether you’re dealing with a slow computer, printer issues, Wi-Fi problems, email setup, or a new device that needs configuring, we’re here to help.

We provide friendly, local support for home users across Barwell, Hinckley, Earl Shilton, Burbage and the surrounding areas.

Hover over, or tap, a service below to find out more.

Computer & Laptop Repairs

Computer Problems?

Help with slow, unreliable or faulty computers and laptops.

Getting Your Computer Working Again

If your computer is slow, unreliable or not working as it should, we’ll help identify the problem and advise on the best way forward.

We can help with:

Slow performance
Startup problems
Software errors
Blue screen crashes
Internet issues
General troubleshooting

New Computer Setup

Bought a New Computer?

We’ll help move your files, email accounts and settings to your new device.

Getting Your New Device Ready

We’ll help transfer your files, photos, documents and email accounts to your new computer and make sure everything is working correctly.

We can help with:

Data transfer
Email setup
Microsoft account setup
Printer installation
Security software
Updates and personalisation

Virus & Malware Removal

Computer Acting Strange?

Unexpected pop-ups and poor performance could indicate malware.

Protecting Your Computer

If your computer has become slow, displays unexpected messages or behaves unusually, we’ll investigate the cause and remove threats where possible.

Common symptoms include:

Pop-ups
Browser redirects
Slow performance
Unwanted software
Suspicious messages
Security warnings

Wi-Fi & Broadband Help

Reliable Wi-Fi Throughout Your Home

We’ll help improve coverage, speed and reliability around your home.

Fixing Home Wi-Fi Problems

Poor Wi-Fi can make everyday tasks frustrating. We’ll help identify weak spots, diagnose connection issues and recommend practical solutions.

Common issues include:

Weak signal
Slow speeds
Buffering
Devices disconnecting
Poor upstairs coverage
General broadband issues

Printer Support

Printer Problems Solved

Help with setup, wireless connections, scanning and troubleshooting.

Keeping You Printing

Printers have a habit of stopping when you need them most. We can help with setup, wireless connections, scanning and general troubleshooting.

We can help with:

Wireless printers
USB printers
Scanners
Home office devices
Printer setup
Printing problems

Email & Microsoft Help

Need Help With Email?

Support for Outlook, Microsoft 365, Gmail and account setup.

Email Support Made Simple

Whether you’ve forgotten a password, changed devices or can’t access your email, we’ll help get things working again.

Support available for:

Outlook
Microsoft 365
Gmail
Password resets
Email migration
Account setup

Apple Mac & iPhone Support

Support For Apple Devices

Friendly help with Macs, iPhones, iPads, email and data transfer.

Apple Device Assistance

We support Apple devices as well as Windows computers, helping keep your technology working the way it should.

We can help with:

Mac setup
iPhone setup
iPad setup
Email configuration
Software issues
Data transfer

Technology Training

Learn At Your Own Pace

Patient one-to-one support to help you feel more confident.

Building Confidence With Technology

Technology doesn’t come naturally to everyone. We offer friendly, patient support to help you use your devices with more confidence.

Popular topics include:

Email
Online safety
Smartphones
Video calling
Online shopping
Computer basics

Smart Home & TV Setup

Getting Devices Working Together

Help setting up smart TVs, streaming devices and home technology.

Home Technology Support

From smart TVs and streaming devices to video doorbells and smart speakers, we’ll help get everything connected and working properly.

Examples include:

Smart TVs
Streaming devices
Ring doorbells
Smart speakers
Home networking
Device setup

Data Recovery & Backup

Lost Important Files?

We’ll assess recovery options and help protect your files in future.

Protecting What Matters Most

Lost files aren’t always gone forever. We’ll assess whether recovery may be possible and advise on the best next step.

Common situations include:

Deleted files
Failed hard drives
Corrupted storage
Memory card issues
Backup planning
Cloud backup advice